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CHC33021

Certificate III in Individual Support (Ageing, Disability)

Build the skills to support people with dignity and care, whether in aged care, disability support, or community settings. You’ll learn practical support techniques, communication, and professional standards needed to provide person-centred care in real workplaces.

Duration
12 Months
Delivery mode
Hybrib (On-campus/Online)
Next intake
19.01.2026
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About this course

This qualification prepares students to provide person-centred support to individuals in ageing and disability care settings. It focuses on developing practical skills to support clients’ daily living, wellbeing, and independence.

Students learn how to work ethically and professionally, follow care plans, and communicate effectively with clients, families, and healthcare teams. The course emphasises respect, dignity, and safe work practices within regulated care environments.

Graduates are qualified to work in residential care facilities, community services, and disability support roles. This qualification is ideal for those committed to making a meaningful difference in people’s lives.
Outcomes

Learning outcomes

Through a mixture of theory and practical course work, learn to:

Provide person-centred support aligned to individual plans in community or residential settings
Support independence, dignity and wellbeing through safe daily living assistance
Communicate effectively with clients, families and multidisciplinary teams
Recognise and respond to risks, safe work practices, and basic health and support procedures
Maintain documentation and professional boundaries in care environments
Outcomes

Course outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

Employability skills supported by structured training and workplace learning where applicable
A strong entry pathway into aged care, disability support and broader community services
Confidence providing respectful support in real client scenarios under supervision
Strong foundation for further study pathways within community and health services
Workplace-ready communication, safety and care routines aligned to Australian settings
Suitability

Is this course right for you?

Before enrolling, please review the requirements and prerequisites below to ensure this course aligns with your experience, capabilities, and training goals.

Course requirements

This qualification is suitable for individuals working in aged care or disability support roles.

  • Photo identification
  • Resume outlining care or support experience
  • Evidence of workplace activities such as care plans or supervisor statements
  • Ability to demonstrate communication and interpersonal skills
  • Willingness to comply with organisational policies and duty of care requirements

Entry prerequisites

No formal prerequisites apply. Learners must be capable of working respectfully with diverse individuals in care environments.

Free assessment

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Complete a short self skills assessment and let our team guide you towards the best option — whether that’s this course, RPL, or gap training.

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  • Identify any gap training required
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Pathways

Where this course can take you

Explore career options and next-step study pathways that align with this qualification and your long-term goals.

Career outcomes

Jobs you can pursue

Typical roles graduates move into depending on experience, licensing requirements, and workplace opportunities.

Disability Support Worker
$1100–$1700 / week
Industry Community Services / NDIS
Type Full-time
Aged Care Support Worker
$1050–$1650 / week
Industry Community Services / Aged Care
Type Full-time
Home & Community Care Worker
$1050–$1650 / week
Industry Community Services / In-home Support
Type Full-time
Residential Support Worker
$1100–$1750 / week
Industry Community Services / Supported Living
Type Full-time
Support Worker (Casual)
$800–$1500 / week
Industry Community Services
Type Casual

Salary ranges vary by role, award, employer, location, and experience.

Next steps

Further study pathways

Continue into higher qualifications, specialisations, or complementary training to broaden your opportunities.

Advance to Certificate IV in Disability
Build specialist capability for complex support needs, behaviour support awareness and stronger service delivery skills.
All Skills course
Progress to Diploma of Community Services
Move toward coordination, case management support functions and leadership in service delivery.
All Skills course
Pathway to team leadership and supervision
Develop leadership capability for senior support roles and coordinating small teams.
All Skills course
Talk to our team
Units

What you’ll study

Units are grouped by core and elective. Your trainer will confirm elective selections (where applicable) based on packaging rules and delivery schedule.

Core units
Code
Unit name
Type
CHCCCS031
Provide individualised support
Core
CHCCCS038
Facilitate the empowerment of people receiving support
Core
CHCCCS040
Support independence and wellbeing
Core
CHCCCS041
Recognise healthy body systems
Core
CHCCOM005
Communicate and work in health or community services
Core
CHCDIV001
Work with diverse people
Core
CHCLEG001
Work legally and ethically
Core
HLTINF006
Apply basic principles and practices of infection prevention and control
Core
HLTWHS002
Follow safe work practices for direct client care
Core
Elective units
Code
Unit name
Type
CHCAGE007
Recognise and report risk of falls
Elective
CHCAGE011
Provide support to people living with dementia
Elective
CHCAGE012
Provide food services
Elective
CHCAGE013
Work effectively in aged care
Elective
CHCAOD001
Work in an alcohol and other drugs context
Elective
CHCCCS001
Address the needs of people with chronic disease
Elective
CHCCCS017
Provide loss and grief support
Elective
CHCCCS033
Identify and report abuse
Elective
CHCCCS034
Facilitate independent travel
Elective
CHCCCS035
Support people with autism spectrum disorder
Elective
CHCCCS036
Support relationships with carer and family
Elective
CHCCCS037
Visit client residence
Elective
CHCCCS042
Prepare meals
Elective
CHCCCS043
Support positive mealtime experiences
Elective
CHCCCS044
Follow established person-centred behaviour supports
Elective
CHCDIS011
Contribute to ongoing skills development using a strengths-based approach
Elective
CHCDIS012
Support community participation and social inclusion
Elective
CHCDIS013
Assist with communication using augmentative and alternative communication methods
Elective
CHCDIS020
Work effectively in disability support
Elective
CHCDIV002
Promote Aboriginal and/or Torres Strait Islander cultural safety
Elective
CHCGRP001
Support group activities
Elective
CHCMHS001
Work with people with mental health issues
Elective
CHCPAL003
Deliver care services using a palliative approach
Elective
HLTAID011
Provide First Aid
Elective
HLTHPS006
Assist clients with medication
Elective
HLTOHC007
Recognise and respond to oral health issues
Elective

Facilities built for real trade skills

Train in purpose-built labs designed to simulate workplace environments — so you can practice practical tasks, follow structured activities, and complete assessments using industry-relevant equipment.

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RTO

RTO delivering this course

This course is delivered through the RTO listed below. Where no partner is specified, All Skills College delivers the course.

View all RTO partners →
Frontier Institute of Technology
RTO Code: 21244
Legal name
Frontier Training and Technology Pty Ltd
ABN
70102164974
Website
Visit website
Verify on training.gov.au →
Official registration source
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