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BSB50120

Diploma of Business

Build practical business skills that apply across industries, including planning, operations, communication, team coordination, and problem-solving. This course is ideal for people aiming to step into administration, management support, or business operations roles.

Duration
12 Months
Delivery mode
Hybrib (On-campus/Online)
Next intake
19.01.2026
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About this course

This qualification is ideal for individuals seeking leadership roles in business environments. It provides a broad understanding of business operations, management practices, and organisational strategy.

Students develop skills in communication, finance, human resources, and operational planning. The course supports practical decision-making and problem-solving in real business contexts.

Graduates are prepared for roles such as office manager, team leader, or business operations coordinator, and may progress to further study in management or business leadership.
Outcomes

Learning outcomes

Through a mixture of theory and practical course work, learn to:

Apply business operations knowledge across team coordination, planning and workplace systems
Support projects, continuous improvement and operational performance outcomes
Communicate effectively with stakeholders and produce professional business documentation
Apply financial and administrative fundamentals to support budgeting and reporting decisions
Use problem-solving and leadership skills to support teams and organisational goals
Outcomes

Course outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

Broad business capability that suits multiple industries and business services roles
Strong base for team leadership, operations support and project coordination pathways
Improved workplace confidence with professional documentation, planning and communication
Clear progression into advanced diploma and higher education business pathways where relevant
Practical skills transferable to real business environments and Australian workplace expectations
Suitability

Is this course right for you?

Before enrolling, please review the requirements and prerequisites below to ensure this course aligns with your experience, capabilities, and training goals.

Course requirements

This qualification suits individuals working in business, administration, or management roles.

  • Photo identification
  • Resume detailing business or administrative experience
  • Workplace documents such as reports, plans, or correspondence
  • Basic digital literacy skills
  • Ability to analyse and communicate business information

Entry prerequisites

No formal prerequisites apply. Learners should have practical business experience or exposure.

Free assessment

Not sure which pathway is right for you?

Complete a short self skills assessment and let our team guide you towards the best option — whether that’s this course, RPL, or gap training.

  • Discover suitable courses and pathways
  • Check eligibility for RPL
  • Identify any gap training required
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Takes 2–3 minutes · No obligation
Pathways

Where this course can take you

Explore career options and next-step study pathways that align with this qualification and your long-term goals.

Career outcomes

Jobs you can pursue

Typical roles graduates move into depending on experience, licensing requirements, and workplace opportunities.

Business Administrator
$1300–$2200 / week
Industry Business / Operations
Type Full-time
Office Manager (Entry)
$1400–$2400 / week
Industry Business / Administration
Type Full-time
Operations Coordinator
$1400–$2500 / week
Industry Business / Operations
Type Full-time
Team Leader (Business)
$1450–$2600 / week
Industry Business / Leadership
Type Full-time
Small Business Owner / Operator
$1500–$3500 / week
Industry Small Business
Type Self-employed

Salary ranges vary by role, award, employer, location, and experience.

Next steps

Further study pathways

Continue into higher qualifications, specialisations, or complementary training to broaden your opportunities.

Progress to Diploma of Leadership and Management
Build higher-level leadership capability and operational management skills.
All Skills course
Pathway into Training and Assessment
If you plan to train teams or deliver workplace training, add the TAE qualification.
All Skills course
Specialise into sector-specific operations
Apply business systems to industries like construction, hospitality or community services.
Study option
Talk to our team
Units

What you’ll study

Units are grouped by core and elective. Your trainer will confirm elective selections (where applicable) based on packaging rules and delivery schedule.

Core units
Code
Unit name
Type
BSBCRT511
Develop critical thinking in others
Core
BSBFIN501
Manage budgets and financial plans
Core
BSBOPS501
Manage business resources
Core
BSBSUS511
Develop workplace policies and procedures for sustainability
Core
BSBXCM501
Lead communication in the workplace
Core
Elective units
Code
Unit name
Type
BSBAUD411
Participate in quality audits
Elective
BSBAUD513
Report on quality audits
Elective
BSBAUD514
Interpret compliance requirements
Elective
BSBAUD515
Evaluate and review compliance
Elective
BSBCRT412
Articulate, present and debate ideas
Elective
BSBCRT512
Originate and develop concepts
Elective
BSBCRT611
Apply critical thinking for complex problem solving
Elective
BSBDAT501
Analyse data
Elective
BSBFIN502
Manage financial compliance
Elective
BSBFIN601
Manage organisational finances
Elective
BSBHRM412
Support employee and industrial relations
Elective
BSBHRM521
Facilitate performance development processes
Elective
BSBHRM525
Manage recruitment and onboarding
Elective
BSBHRM526
Manage payroll
Elective
BSBHRM529
Coordinate separation and termination processes
Elective
BSBHRM531
Coordinate health and wellness programs
Elective
BSBINS501
Implement information and knowledge management systems
Elective
BSBINS502
Coordinate data management
Elective
BSBINS504
Maintain digital repositories
Elective
BSBINS512
Monitor business records systems
Elective
BSBINS513
Contribute to records management framework
Elective
BSBINS514
Contribute to records retention and disposal schedule
Elective
BSBINS515
Participate in archiving activities
Elective
BSBINS601
Manage knowledge and information
Elective
BSBLDR521
Lead the development of diverse workforces
Elective
BSBLDR522
Manage people performance
Elective
BSBLDR523
Lead and manage effective workplace relationships
Elective
BSBLDR601
Lead and manage organisational change
Elective
BSBLEG522
Apply legal principles in contract law matters
Elective
BSBMKG541
Identify and evaluate marketing opportunities
Elective
BSBMKG546
Develop social media engagement plans
Elective
BSBMKG548
Forecast international market and business needs
Elective
BSBMKG549
Profile and analyse consumer behaviour for international markets
Elective
BSBMKG550
Promote products and services to international markets
Elective
BSBOPS404
Implement customer service strategies
Elective
BSBOPS502
Manage business operational plans
Elective
BSBOPS503
Develop administrative systems
Elective
BSBOPS504
Manage business risk
Elective
BSBOPS505
Manage organisational customer service
Elective
BSBOPS601
Develop and implement business plans
Elective
BSBOPS602
Monitor corporate governance activities
Elective
BSBPEF401
Manage personal health and wellbeing
Elective
BSBPEF501
Manage personal and professional development
Elective
BSBPEF502
Develop and use emotional intelligence
Elective
BSBPMG430
Undertake project work
Elective
BSBPMG530
Manage project scope
Elective
BSBPMG537
Manage project procurement
Elective
BSBPRC501
Manage procurement strategies
Elective
BSBPRC502
Manage supplier relationships
Elective
BSBPRC503
Manage international procurement
Elective
BSBPRC504
Manage a supply chain
Elective
BSBPRC505
Manage ethical procurement strategy
Elective
BSBSTR501
Establish innovative work environments
Elective
BSBSTR502
Facilitate continuous improvement
Elective
BSBSTR503
Develop organisational policy
Elective
BSBSTR601
Manage innovation and continuous improvement
Elective
BSBSTR603
Develop business continuity plans
Elective
BSBSUS412
Develop and implement workplace sustainability plans
Elective
BSBSUS413
Evaluate and report on workplace sustainability
Elective
BSBSUS601
Lead corporate social responsibility
Elective
BSBTEC403
Apply digital solutions to work processes
Elective
BSBTEC404
Use digital technologies to collaborate in a work environment
Elective
BSBTEC501
Develop and implement an e-commerce strategy
Elective
BSBTEC601
Review organisational digital strategy
Elective
BSBTWK401
Build and maintain business relationships
Elective
BSBTWK501
Lead diversity and inclusion
Elective
BSBTWK502
Manage team effectiveness
Elective
BSBTWK503
Manage meetings
Elective
BSBTWK601
Develop and maintain strategic business networks
Elective
BSBWHS521
Ensure a safe workplace for a work area
Elective
BSBXBD501
Develop big data strategy
Elective
BSBXCS402
Promote workplace cyber security awareness and best practices
Elective
BSBXDB501
Support staff members with disability in the workplace
Elective
BSBXDB502
Adapt organisations to enhance accessibility for people with disability
Elective
CUAPRE401
Implement preventative conservation activities
Elective
DEFEVL001
Develop an evaluation program
Elective
DEFEVL002
Evaluate and report collected information
Elective
DEFEVL003
Maintain and enhance professional practice
Elective
DEFEVL004
Evaluate a training and assessment system
Elective
DEFEVL005
Evaluate a community based program
Elective
DEFEVL006
Evaluate business performance
Elective
PSPPCM008
Manage contract performance
Elective
PSPPCM009
Finalise contracts
Elective
PSPPCM010
Manage procurement risk
Elective
PSPPCM012
Plan for procurement outcomes
Elective
PSPPCM013
Make procurement decisions
Elective
PSPPCM015
Conduct and manage coordinated procurement
Elective
PSPPCM016
Plan and implement strategic sourcing
Elective
PSPPCM017
Plan and implement procurement category management
Elective
PSPPCM018
Conduct demand and procurement spend analysis
Elective
SIRXECM003
Design an ecommerce site
Elective
SIRXMGT005
Lead the development of business opportunities
Elective
SIRXMKT006
Develop a social media strategy
Elective
SIRXSLS004
Drive sales results
Elective

Facilities built for real trade skills

Train in purpose-built labs designed to simulate workplace environments — so you can practice practical tasks, follow structured activities, and complete assessments using industry-relevant equipment.

Explore our facilities
RTO

RTO delivering this course

This course is delivered through the RTO listed below. Where no partner is specified, All Skills College delivers the course.

View all RTO partners →
Frontier Institute of Technology
RTO Code: 21244
Legal name
Frontier Training and Technology Pty Ltd
ABN
70102164974
Website
Visit website
Verify on training.gov.au →
Official registration source
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