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BSB50420

Diploma of Leadership and Management

Build the skills to lead teams effectively, manage performance, and support business goals. You’ll learn practical leadership, communication, and decision-making skills that apply across many industries, helping you step confidently into management roles.

Duration
12 Months
Delivery mode
Hybrib (On-campus/Online)
Next intake
19.01.2026
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About this course

This qualification supports individuals seeking to lead teams and manage operations within diverse workplace environments. It focuses on developing leadership capability, communication skills, and strategic thinking.

Students learn how to manage people, implement operational plans, and drive continuous improvement. The course is practical and applicable across a wide range of industries.

Graduates are equipped for management and leadership roles and may progress into senior positions or further study in business or management disciplines.
Outcomes

Learning outcomes

Through a mixture of theory and practical course work, learn to:

Lead and manage teams through planning, communication and performance development
Apply operational planning to deliver organisational outcomes and improve productivity
Manage workplace relationships, change, and continuous improvement initiatives
Apply risk management and decision-making frameworks in real business scenarios
Develop leadership capability to support team culture, accountability and results
Outcomes

Course outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

Practical leadership capability for frontline and middle-management roles in Australian workplaces
Strong foundation in planning, performance and operational decision-making
Improved confidence leading teams, managing priorities and delivering measurable outcomes
Transferable skills across industries, business units and organisational structures
Clear pathway into advanced business and leadership study and senior coordination roles
Suitability

Is this course right for you?

Before enrolling, please review the requirements and prerequisites below to ensure this course aligns with your experience, capabilities, and training goals.

Course requirements

This course is designed for emerging or existing leaders across various industries.

  • Valid identification
  • Resume outlining leadership or supervisory experience
  • Evidence of team coordination or decision-making responsibilities
  • Workplace documents such as reports or plans
  • Strong communication and organisational skills

Entry prerequisites

No formal prerequisites apply. Practical leadership or management experience is recommended.

Free assessment

Not sure which pathway is right for you?

Complete a short self skills assessment and let our team guide you towards the best option — whether that’s this course, RPL, or gap training.

  • Discover suitable courses and pathways
  • Check eligibility for RPL
  • Identify any gap training required
Start self skills assessment →
Takes 2–3 minutes · No obligation
Pathways

Where this course can take you

Explore career options and next-step study pathways that align with this qualification and your long-term goals.

Career outcomes

Jobs you can pursue

Typical roles graduates move into depending on experience, licensing requirements, and workplace opportunities.

Team Leader
$1500–$2700 / week
Industry Business / Operations
Type Full-time
Operations Manager (Small to Medium Business)
$1700–$3200 / week
Industry Business / Operations
Type Full-time
Business Manager
$1700–$3300 / week
Industry Business / Management
Type Full-time
Program Manager (Entry)
$1750–$3400 / week
Industry Business / Projects
Type Full-time
Small Business Owner / Operator
$1800–$4200 / week
Industry Small Business
Type Self-employed

Salary ranges vary by role, award, employer, location, and experience.

Next steps

Further study pathways

Continue into higher qualifications, specialisations, or complementary training to broaden your opportunities.

Pathway into Training and Assessment
Combine leadership with training capability to support coaching, workplace learning and staff development.
All Skills course
Apply leadership in construction or hospitality settings
Use leadership systems in sectors like construction, hospitality, and community services for operational roles.
Study option
Advanced business capability development
Extend through targeted professional development aligned to your management goals.
Study option
Talk to our team
Units

What you’ll study

Units are grouped by core and elective. Your trainer will confirm elective selections (where applicable) based on packaging rules and delivery schedule.

Core units
Code
Unit name
Type
BSBCMM511
Communicate with influence
Core
BSBCRT511
Develop critical thinking in others
Core
BSBLDR523
Lead and manage effective workplace relationships
Core
BSBOPS502
Manage business operational plans
Core
BSBPEF502
Develop and use emotional intelligence
Core
BSBTWK502
Manage team effectiveness
Core
Elective units
Code
Unit name
Type
BSBCMM412
Lead difficult conversations
Elective
BSBCRT512
Originate and develop concepts
Elective
BSBFIN501
Manage budgets and financial plans
Elective
BSBFIN502
Manage financial compliance
Elective
BSBHRM522
Manage employee and industrial relations
Elective
BSBHRM524
Coordinate workforce plan implementation
Elective
BSBHRM531
Coordinate health and wellness programs
Elective
BSBLDR521
Lead the development of diverse workforces
Elective
BSBLDR522
Manage people performance
Elective
BSBOPS407X
Support organisational response to disruption
Elective
BSBOPS501
Manage business resources
Elective
BSBOPS503
Develop administrative systems
Elective
BSBOPS504
Manage business risk
Elective
BSBOPS505
Manage organisational customer service
Elective
BSBOPS506X
Plan for organisational disruption
Elective
BSBOPS507X
Manage organisational response to disruption
Elective
BSBPEF501
Manage personal and professional development
Elective
BSBSTR501
Establish innovative work environments
Elective
BSBSTR502
Facilitate continuous improvement
Elective
BSBSTR503
Develop organisational policy
Elective
BSBSUS511
Develop workplace policies and procedures for sustainability
Elective
BSBTWK501
Lead diversity and inclusion
Elective
BSBTWK503
Manage meetings
Elective
BSBWHS432X
Contribute to organisational mental health response in the context of disruptive events
Elective
BSBWHS521
Ensure a safe workplace for a work area
Elective
BSBXBD501
Develop big data strategy
Elective
BSBXCM501
Lead communication in the workplace
Elective
BSBXDB501
Support staff members with disability in the workplace
Elective
BSBXDB502
Adapt organisations to enhance accessibility for people with disability
Elective
SIRXOSM007
Manage risk to organisational reputation in an online setting
Elective

Facilities built for real trade skills

Train in purpose-built labs designed to simulate workplace environments — so you can practice practical tasks, follow structured activities, and complete assessments using industry-relevant equipment.

Explore our facilities
RTO

RTO delivering this course

This course is delivered through the RTO listed below. Where no partner is specified, All Skills College delivers the course.

View all RTO partners →
Frontier Institute of Technology
RTO Code: 21244
Legal name
Frontier Training and Technology Pty Ltd
ABN
70102164974
Website
Visit website
Verify on training.gov.au →
Official registration source
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